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how to order

Ordering is easy! Just follow these simple steps:

1. Select items and add them to your cart.
Find the items you’re looking for by browsing through our categories or age ranges. You can also search by item number, name, or keywords. Once you’ve found an item you like, enter a quantity and click the “add to cart” button.

If you know the item number of the product you would like to purchase, you can enter it in the “order by item #” field and click “go.” The item will automatically be added to your shopping cart! To enter multiple item numbers at one time, use our convenient quick order form.

Having trouble adding items to your shopping cart? We’re here to help. Just click here for assistance.


2. Begin Checkout.
When you’re ready to check out, click on the “my cart” link or the “checkout” button to review the items in your cart. To start the checkout process, click “continue checkout.” If you have not already signed in, you will be taken to a sign-in page where you can log in or choose to continue checkout as a guest. If you signed in before you began checkout, and your billing information is saved in your account, our one-step ordering process will make shopping with Lakeshore even easier!


3. Provide billing information.
All required fields for your billing information will appear in blue.

If you are paying by credit card, please provide the billing address that your credit card company has on file.

If you are paying on account, please provide the address where you would like your invoice mailed.

If you register to become a member, we’ll save your billing information for you. Then, next time you log in and place an order, your billing information will automatically appear, and you won’t have to retype a thing! Click here to read about the many great benefits of registering.

After you have provided billing information, select whether you’d like your order sent to your billing address, a different address or multiple addresses.


4. Provide shipping information.
All required fields for your shipping address will appear in blue. Please be sure that your shipping address includes a street address. If we are shipping to an APO/FPO address or to an address outside the contiguous United States, your packages will be shipped via U.S. Parcel Post.

If you selected to ship your order to your billing address, you will not need to fill in the shipping address.

If you are shipping your order to a different address, just enter the required shipping information in the appropriate fields. Or, if you’re a registered member, you can select an address from your address book.

If you are shipping items to U.S. destinations only, you can have them sent to multiple locations. Select a shipping address or enter a new address for each item. Your order will be divided into separate shipments. Once you’ve selected a destination for each item in your order, click “continue checkout” to proceed.


5. Select a delivery method.
We offer several delivery methods to choose from. Click here for details.


6. Review your order and select your payment method.
Please take a moment to double-check the billing and shipping addresses, as well as the items you have selected. You can make any necessary changes to your order before submitting it. Click on the appropriate link to change your billing information, shipping address, or delivery method.

The order total will display the subtotal, sales tax, and shipping charges for your order. If your order is shipping to an international destination, this final screen will not reflect any shipping or tax amounts; we will e-mail shipping quotes and charges within 1 business day.

Law requires that we charge sales tax in all states where applicable. Please note that some states charge tax on shipping costs in addition to the purchase total. No sales tax is required for orders delivered to addresses in Alaska, Delaware, Montana, New Hampshire, and Oregon. If your order is shipping to an international destination, the order summary page will not reflect any tax amounts.
Belong to a tax exempt organization? Enter your sales tax exempt number when entering billing information. (We must have your current tax exempt certificate on file in order to qualify. To check if we have your certificate on file, call our Finance Department at 800-424-4772.)

You can pay for your order by selecting one of the following options.

Lakeshore Gift Card: To use a Lakeshore Gift Card online, enter your gift card and authorization numbers. If your card does not have an authorization number, please call Customer Service at (800) 428-4414, Monday-Friday, 6 a.m. to 6 p.m., PST.
If the amount of the gift card is less than the amount of your purchase, you can enter another gift card, or the balance of the order can be paid by credit card or on account.
If the amount of the gift card is greater than the amount of the purchase, the balance will remain on your gift card for your next purchase.

Credit Card: We accept the following major credit cards: Visa, MasterCard, American Express, and Discover.

On Account: Select this payment method if you have an existing account with Lakeshore, or if you are a domestic school or institution interested in opening an account. If you are interested, you can fill out and submit our credit application.
Note: You can submit a credit application without placing an order.

You can enter additional comments before you submit your order. Use this section to add any additional information regarding your order. For instance, if you have special shipping needs or you need the invoice addressed to a specific individual at your school or institution, enter that information in the Comments box, and we’ll handle it!

Once you’ve verified that your information is correct, click on “place order.” Your order will be submitted to Lakeshore, and your order number will be displayed. An order confirmation—with complete billing and shipping information and a comprehensive list of your purchases—will arrive shortly via e-mail. You will also receive a confirmation when your order has shipped!

benefits of registering
You don’t have to register to shop online with Lakeshore—but take a look at the benefits you’ll enjoy as a registered member:

Free Membership

It’s absolutely free to register—and easy, too!

Convenient Checkout

Checkout is even easier! With one click, view your order summary, then submit it.

Order Status & History

Track current orders and view your complete online order history.

Saved Shopping Carts

Shop now…check out later! Save as many shopping carts as you like…one for the items you buy regularly, another for that big end of the year purchase. You can even e-mail your carts to friends!

Address Book

Store all your shipping addresses in one convenient location.

Billing Information

Securely store your billing information for faster checkout.

Wish List

Create your own wish list, and send it to anyone! You can add as many items as you like and keep track of what’s been purchased.

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