sign in

Don’t have an account? Register now.

e-mail address:
password:
  cancel
  Forgot your password?
Click here to be e-mailed a new password.

GUARANTEED DELIVERY DATES
Lakeshore makes it easy to shop online during the busy holiday season…with guaranteed delivery dates for Christmas. To ensure your gifts arrive on time, use the following dates as a guideline.

Christmas Guaranteed Delivery Dates (by 12/24/14):

Location Shipment Type Order by Date
Delivery to 48 contiguous states Standard Shipping 12/21/14
2nd Day Air 12/22/14 by 3:00 p.m., PST
Next Day Air 12/23/14 by 3:00 p.m., PST
Delivery to Alaska, Hawaii or Puerto Rico Standard Shipping 12/2/14
2nd Day Air 12/22/14 by 3:00 p.m., PST
Next Day Air Sorry, not available
Excludes items shipped via truck—see products with truck icon.


shipping policies

DOMESTIC ORDERS

Standard Shipping
Standard shipping charges are 15% of the total merchandise cost for orders delivered to addresses within the contiguous U.S., with a minimum charge of $5.00. (For Alaska and Hawaii, shipping charges are 20% of the total merchandise cost, with a $5.00 minimum. If an order shipping to Alaska or Hawaii contains a shipping restricted item, we will e-mail you with a separate quote.)

Standard shipping takes 4-6 business days to California, and 7-10 business days to all other states within the contiguous U.S.

For Alaska & Hawaii, please allow 2-4 weeks.

Shipments to APO/FPO addresses take 4-6 weeks. Please note that this is the time it takes your order to reach the centralized APO/FPO address, and we cannot guarantee delivery times to specific military installations. However, we ship via USPS Parcel Post, and most orders arrive in a timely manner.

Shipments to U.S. territories take 3-6 weeks. We ship to the following U.S. territories: Puerto Rico, U.S. Virgin Islands, Guam, Marshall Islands, Palau, America Samoa, Federated States of Micronesia and Northern Mariana Islands. While we cannot guarantee delivery times to U.S. territories, we ship via USPS Parcel Post, and most orders arrive in a timely manner.

 

2nd Day Air
For orders shipping within the contiguous U.S., the 2nd Day Air charge is 25% of the total merchandise cost, with a $14.95 minimum. For orders shipping to Alaska and Hawaii, the 2nd Day Air charge is 30% of the total merchandise cost, with an $18.95 minimum. Orders arrive in 2-3 business days. 2nd Day Air is not available for P.O. Boxes and APO/FPO addresses. Next Day & 2nd Day orders placed by noon PT will be shipped the same business day.

Gift cards will be sent separately from the rest of your order at a cost of $4.99 per shipment (whether you order 1 or 50 gift cards).

If 2nd Day Air is not available on one or more items in your order, the entire order will arrive by Standard Shipping. These items are noted with a shipping restricted icon on the product detail page.

Next Day Air
Next Day Air charges are 30% of the total merchandise cost for all orders, with a $24.95 minimum. Orders arrive in 1-2 business days. Next Day Air is not available for Alaska, Hawaii, P.O. Boxes and APO/FPO addresses. Next Day & 2nd Day orders placed by noon PT will be shipped the same business day.

Gift cards will be sent separately from the rest of your order at a cost of $9.99 per shipment (whether you order 1 or 50 gift cards).

If Next Day Air is not available on one or more items in your order, the entire order will arrive by Standard Shipping. These items are noted with a shipping restricted icon on the product detail page.

 

Priority Mail
Priority Mail charges are 25% of the total merchandise cost for all orders, with a $14.95 minimum in the contiguous U.S. and $16.95 minimum in Alaska and Hawaii. Priority Mail is offered for orders shipping to Alaska, Hawaii, and P.O. Boxes and APO/FPO addresses within the contiguous U.S. Your order will arrive in 3-5 business days. (For military shipments, please note that arrival times indicate the time it will take for your order to reach the centralized APO/FPO address. Final delivery is subject to the terms and conditions of APO/FPO services and may take longer.)

If Priority Mail is not available on one or more items in your order, the entire order will arrive by Standard Shipping. These items are noted with a shipping restricted icon on the product detail page.

 

CANADIAN ORDERS
If you’re shipping an order to a Canadian address, please place the order directly with Wintergreen Learning Materials, our exclusive distributor in Canada. If you have any questions or concerns, e-mail their Customer Service Department. They’ll be happy to help!

 

INTERNATIONAL ORDERS
Within 1-2 business days of receiving your order, we will e-mail you the best shipping options and freight quotes. As soon as we receive your approval, we will ship your order immediately. Delivery times will vary depending on your approved method of shipping. We require pre-payment on all international orders. You may call us with any questions at (310) 537-8600, Monday-Friday, 6 a.m. to 6 p.m., PST.

If you have any questions about our shipping policies, feel free to contact Customer Service via e-mail or by phone at (800) 428-4414, Monday-Friday, 6 a.m. to 6 p.m., PST.

Internet Retailer Hot 100 Award Top 500 Internet Retailer Trustwave Norton Secured PayPal
©2014 Lakeshore Learning Materials. All rights reserved.