privacy & security
What personal information about customers does Lakeshore gather?
Lakeshore does not require anyone to share any personal information about themselves in order to enjoy any of our websites. That means you can visit our sites without any need to register with us. However, most of our sites contain special sections and privileges for users who do register. During the registration process, we store your name, e-mail address and zip code. During the ordering process, we obtain information such as your mailing address, billing address, phone number and school.
From time to time we may share a customer’s name and mailing address information with carefully selected companies whose offers customers may be interested in. We also occasionally obtain name, address and e-mail information from these companies. Customers’ e-mail addresses and phone numbers are not shared with outside companies.
Our web server will automatically collect standard anonymous information (such as web log data and IP addresses). This information, which is never shared outside of Lakeshore, helps us spot trends, improve our products and product design, and improve the functionality of our website.
How can I change my personal information?
At any time, you can review and modify the information you gave us during the registration process. Just go to your account page. There, you have the option of looking over the information that you gave us and changing or updating that information if desired. We will remove your name from the list we provide to outside companies if you contact us at email@example.com or call us at (800) 428-4414.
Shopping online with Lakeshore and Toys to Grow On is a completely safe experience!
We use SSL (Secure Sockets Layer)the industry standard in online encryption technologyto ensure that your personal and credit card information remains secure. SSL encryption allows you to shop with confidence, knowing that only you and Lakeshore have the ability to access your information.
Whenever you access a secure page on our site, the information you send is immediately encrypted for your protection. There are two simple ways to see if you are on a secure page:
Look at the URL (website address) in your browser. If you are connected to a secure server, the URL will always begin with https rather than http.
Most browsers display an icon that indicates whether or not you have a secure connection.
Should you ever prefer to place your order by phone, just call us toll free at (800) 778-4456, 6:00 a.m. to 6:00 p.m. Monday-Friday, and Saturday from 7:00 a.m. to 3:30 p.m., PST. Simply tell us the item names and numbers of any products youd like to purchase, and well be glad to take your order!
If youd prefer to order by mail, call our toll-free number to get a free catalog, or click on free catalog.
If you would like to be removed from our e-mail list, fill in the information on the unsubscribe page.
To find out more about our Short Message Service (SMS) text message policies, click here.
If you have any questions about our website or our privacy & security policies, send an e-mail to firstname.lastname@example.org. If you would like to speak with one of our knowledgeable customer service representatives, call us at (800) 428-4414, Monday-Friday, from 6:00 a.m. to 6:00 p.m., PST.